Refund Policy and Terms of Use

Last updated December 15, 2024

1. Unless otherwise expressly provided and agreed by the Company in writing, full payment for purchasing a Course/ Service and/or participation in a Seminar/ Course, shall be mandatory and required at the time of registration. For all the Course(s)/ Service(s)/ Digital Download(s)/Seminar(s)/ Lectures(s)/Subscription(s), without any trial period, no refund shall be allowed for any reason whatsoever.
2. In the event the Course/Service/Digital Download/Subscription consists of a trial period, the access for such trial period shall be made available only after the receipt of the full payment. During such trial period, upon a request received from the User/ Customer, the Company may at its sole discretion and in accordance with the applicable refund policy for the particular Course/ Service/ Digital Download/ Seminar/ Lecture/ Subscription, choose to refund the fees paid by the Customer, subject to the deduction(s) of such applicable charges, including but not limited to marketing and administrative expenses, as the Company may deem fit, from time to time. Once the trial period lapses, there will be no refund allowed for any reason whatsoever.
3. It is the sole responsibility of the User/ Customer to check the accuracy of and/ or evaluate the suitability and/or relevance of the Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) elected.
4. The User/ Customer shall be exclusively responsible for obtaining and maintaining any equipment(s) and/or ancillary service(s) that may be needed to access such Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) offered by the Company and/or to access the payment gateway. The User/ Customer shall be solely responsible/ liable for ensuring that such equipment(s) and/ or ancillary service(s) are compatible with the Company’s Website/ Platform. The User/ Customer shall be solely responsible/ liable for all the charges incurred in connection with the use of the Company’s Website/ Platform for accessing the said Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s), including but not limited to the charges of the equipment(s) and/or ancillary service(s).
5. Purchase/ enrolment once made to a particular Course/ Service/ Digital Download/ Seminar/ Lecture/ Subscription shall be strictly non-transferable.
6. The User/ Customer(s) enrolling / participating in the Live Seminar(s)/ Lecture(s) organised by the Company shall be provided access to such event(s) via email. The User/ Customer(s) agrees that such access shall not be shared with any third party, in any manner.
7. The User/ Customer agrees that failure to pay the applicable fees towards the Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) offered by the Company, shall result in withdrawal of the User/ Customer’s access to such Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s). The User/ Customer understands that the Company at its sole discretion may limit and/or suspend and/or terminate the use to such Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s).
8. The Company reserves its right to cancel/ reschedule any of its Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) and/or to alter the content of the same, at its sole discretion. The Company further reserves the right to modify and/or discontinue all such Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s), at its sole discretion. The User/ Customer agrees that the Company is not responsible / liable for any such modification and/or discontinuation and/or termination.
9. To make payment for any of the Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) offered by the Company through its Website/ any Platform, the User/ Customer shall have internet access and an active valid accepted payment method as more particularly indicated under the “Payment methods”. The Company does not store any of the payment detail(s) or such other information restricted by the Reserve Bank of India (“RBI”).
10. The Company has partnered with payment gateway for the payment towards Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) offered by the Company. By using such third-party payment gateways/ providers, the User/ Customer agrees to abide by the terms and conditions of such payment gateways/ providers. The User/ Customer agrees that it shall indemnify and not hold the Company liable in any manner, in case the payment gateways/ providers stores any information pertaining to the User/ Customer. Any loss of such information or any loss incurred to the User/ Customer due to the usage of such information shall be solely incurred by the User/ Customer and the Company shall not be liable for the same in any manner whatsoever.
11. The User/ Customer agrees to pay all the applicable fees for the payment(s) made through the Company’s Website/ Platforms. All applicable taxes are calculated based on the billing information provided by the User/ Customer at the time of enrolment and/or purchase, as applicable. Depending upon where the User/ Customer transacts with the Company and/or the type of payment method used and/or where the payment was issued, the transaction may be subject to foreign exchanges fees or exchange rates. The Company does not support all payment methods and/or currencies and/or locations for payment.
12. The Company urges the User/ Customer to be cautious while making payments and during financial transactions.
13. Nothing contained in these terms shall be construed to obligate the Company to maintain and support its Website/ Platform and / or its Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) or any part/ portion thereof and/or any associated service(s).
14. The Company shall not be responsible/ liable to the User/ Customer in the event of non-availability of its Website/ Platform and/or its Course(s)/ Service(s)/ Digital Download(s)/ Seminar(s)/ Lecture(s)/ Subscription(s) or any part/ portion thereof occasioned by an Act of God, war, disease, epidemic and other natural calamities, riot, strike, lockout, man-made disaster and/or any other cause whatsoever, which is beyond the control of the Company.